Shipping policy
Delivery
Our standard delivery times are 1-5 days. Note that orders placed on weekends will be dispatched at the earliest on the following Monday. If delays occur in the delivery (without us notifying you of a longer delivery time), you should contact us at hello@naughtypanda.se.
Shipping cost within Sweden: Cost starts from SEK 59,00 up to SEK 89,00.
Free shipping within Sweden on orders over SEK 899,00.
Shipping cost to rest of EU: Cost starts from SEK 99,00 up to SEK 269,00.
Free shipping within rest of EU on orders over SEK 1 499,00.
4. Unclaimed shipments
Most shipments that cannot be delivered directly to the mailbox end up at a pick-up point for collection. The shipment remains there for 7 days before being returned to us.
For unclaimed shipments returned to us, we charge a return shipping and handling fee. The amount is deducted from the refund amount, and in cases where the order amount is less than the fee, no refund is made.
The fee differs depending on the delivery country, please see below for reference:
- Sweden SEK 249,00
- Rest of EU SEK 399,00